A lot of Skype users on Monday experienced widespread login, calling, changing, contact-list management and updating forum pages issues on the Internet-calling, video and text service owned by Microsoft.
In a post on heartbeat, a website owned by Microsoft, the company confirmed the issues, and said it was “working hard” to fix the issue. The software giant notes that users that have already signed in, have their contacts showing offline despite being online, which prevents calls from being made.
“We apologize for any inconvenience and will keep our users updated,” a company spokesman said. He however, did not provide detail on the geographic scope of the problem, the number of users affected or the timeframe for fixing the issues.
The service outage has been reported in several countries including the United States, Japan, the United Kingdom, Ukraine, and Australia. In Nigeria, a few users too have complained about certain login issues.
“Affected users will not be able to change their status, their contacts will all show as offline and they will be unable to start Skype calls. We’re working on a fix for this issue and hope to have an update for you soon. Please accept our apologies for any inconvenience caused while we get this resolved,” Leonas Sendrauskas, Web QA engineer at Skype, explained in an official blog post on Monday.