Between the months of August and September of this year we’re in, some of the subscribers on the MTN Network were left to tell a tale of woes as it just happened out of the blue that most had been de-activated from the network without any prior warning or forecast. What was even more unsettling was that those that deemed it fit to contact the customer care were told outright that they were unregistered customers and as such, needed to go to a SIM registration point even when these people were sure that they had been registered to the network.
The National Communications Commission (NCC) has not taken this issue likely with MTN and its board as it has, for every customer that was deactivated, imposed a fine of #200,000 which then finally accrued to a total fine bill of $5.2 billion. That is really one massive fine.
MTN has acknowledged that they had indeed been fined in a statement that read:
- Shareholders are advised that the NCC has imposed a fine equivalent to US$5.2 billion on MTN Nigeria. This fine relates to the timing of the disconnection of 5.1 million MTN Nigeria subscribers who were disconnected in August and September 2015 and is based on a fine of N200, 000 for each unregistered subscriber. MTN Nigeria is currently in discussions with the NCC to resolve the matter in recognition of the circumstances that prevailed with regard to these subscribers.
This is one massive fine. Hope MTN gets a hand on it soon.